Gifts That Keep Them Coming and Glowing

Have you ever had a retail or service experience that was so good you had to tell others? One of my personal favorites is when I purchased a pair of designer shoes from an online retailer. The buckle broke on the shoe, and I needed to have it repaired or replaced. I took the shoes to the local retailer (where I did not purchase the shoes), and they accepted the return and gave me full credit with no questions asked. I even told them I did not purchase the shoes there, but they insisted it was okay because they had a relationship with the shoe manufacturer, and they would take care of it. I have since purchased several pairs of shoes, suits, shirts, gifts, etc. at this retailer.

Read the full article here.

Do NOT follow this link or you will be banned from the site!